To update the drivers for your camera, go to the Toshiba support site. If you are still seeing the error “Unknown device” message, you need to install the latest camera drivers. If you’re using a laptop, you can remove the bezel and reconnect the webcam connector. If the problem persists, you can ask a computer technician to reseat the integrated webcam. Once you’re done, press Windows + “I” to access the settings menu. Click on the privacy tab under the “Camera” heading.

Image quality isn’t as huge a differentiating factor among digital cameras as it was in years past. Most of the cameras we review are interchangeable lens models, and while there’s some diversity in image sensor options, most perform in the same league when it comes to picture quality. Webcam Autofocus intelligence, sensor readout speed, and video features are the areas where today’s models differ most. We take a dual approach to testing digital cameras and lenses at PCMag. Work is split between standardized lab tests, performed in a controlled environment, and time spent making photos outside in the real world.

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Restart the program in which you were using the webcam. There are a few things you should check before you start troubleshooting. Regardless of whether you own an HP, Dell or Lenovo laptop.

  • Position the right side of your head in the camera frame, with an unobstructed view of your ear (Don’t wear a hat, head band or anything else).
  • Increasing it will immediately make your image look brighter.
  • Event news Event news Event news Here’s where you’ll find a wealth of important information about upcoming industry events.
  • In other words, you can test it directly from your browser without the need to install third-party software.

The effects of the minimally higher battery capacity and the better efficiency of the Skylake processor become apparent here. The slim device performs well when compared to the average of all reviewed subnotebooks (just under 7 hours; 84% of the battery life). By the way, the MacBook Air 13 from follows the leading Satellite Z30 with 12 hours, while the minimally heavier MacBook Air 11 only lasted 10 minutes longer in the test. As usual for Core M processors, the CPU performance depends on the cooling and the configured TDP of the system.

Troubleshoot camera problems

This means that the webcam hardware is working correctly and the problem is most likely related to the Operating System not providing access to the webcam for the Proctortrack. Enter the model or serial number of your Toshiba laptop into the search field. Right-click the icon for your Toshiba webcam and select Update driver.

Some other nice features include a 1080p webcam, Touch ID, a six-speaker setup, and a keyboard without a Touch Bar. The other performance specs are just as impressive, with the laptop supporting up to 32GB of RAM and an 8TB SSD. Apple’s lightest laptop has always been lighter than air.